For SMEs
Tools that talk to each other, and a team that gets time back.
Kibernai helps SMEs in Geneva and across French-speaking Switzerland get their tools working together: emails, customer file, calendar, quotes and invoices. We connect what you already use, automate the tasks that come round every week and train your team on its real work. The result: less double entry, fewer oversights and a clear view of the business.
30 minutes. No commitment.
Step by step
What runs by itself once the right tools are connected.
- 1 Emails
All messages arrive in one place.
- 2 Processing
Each one is read, sorted and passed to the right person.
- 3 Customer file
Each customer’s history is up to date.
- 4 Tasks
Everyone knows what they have to do.
- 5 Dashboard
You follow the business at a glance.
What we often hear in SMEs.
- My team spends all week copying the same information from one tool to another.
- Enquiries land in the shared inbox, and I never quite know who has answered them.
- When someone is off, I lose track of where their files stand.
- To see how the business is doing, I pull figures together by hand in Excel.
- I have already bought software that nobody really uses.
What you get
What we put in place.
- Tools that share information
Information entered once goes everywhere it is needed: customer file, calendar, quotes, invoices. No more copying and pasting between tools, and fewer typing errors.
- Quotes, invoices and reminders, prepared
Drawn up from your rates and the customer’s record: the right person checks and approves. Reminders for overdue invoices go out by themselves, politely.
- An assistant that knows your documents
Procedures, rates, templates, contracts: your staff ask it instead of digging through folders or interrupting a colleague.
- Replies that go out by themselves
The questions your customers ask every week get a clear answer straight away, even in the evening. Everything else is still answered by your team.
- A team trained on its real work
We show each person how everything works on their own files, then follow up over time. A tool the team understands is a tool the team uses.
- A roadmap, the essentials first
We start with what costs the team the most time, then move forward step by step. You approve each step before the next one begins.
Examples
Three common starting points.
- 01The same customer appears in three different files
Excel, the accounts, the inbox: we connect the tools you already use so that information entered once reaches everywhere. No need to change everything, and you carry on working in the meantime.
- 02Everything depends on one or two people
When the way things are done lives in a few people’s heads, we gather your documents and procedures in one place the whole team can reach, and an assistant helps everyone find an answer there.
- 03Software was bought, but hardly anyone uses it
We look with the team at what gets in the way day to day. Often, it is enough to connect it to the other tools and show everyone how to use it on their real files.
How it works
Four steps, no surprises.
- 1We take stock together
30 minutes, free and with no commitment. Tell us what takes up your time, or what is missing.
- 2You receive a written proposal
What we will do, by when, and a fixed price. You decide in your own time.
- 3We set it up
You carry on with your work in the meantime. Nothing to pay before going live.
- 4You see the difference
We follow the results with you. Everything belongs to you, with no commitment.
Questions
What people often ask us
Do we have to change all our tools?
No. We start from what you already use, such as Excel, your calendar or your email, and connect it. We only suggest a new tool if it really saves the team time.
My team isn’t comfortable with IT. Is that a problem?
No, that is our job. We choose simple solutions, show each person how to use them on their own files, with no jargon, and follow up over time.
What happens to our data and our customers’ data?
It stays yours: never sold, never used to train an AI. Everything we set up belongs to you, and you keep the final say on what matters.
How long does it take?
It depends on how many tools need connecting and what you want to simplify first. We work step by step, so you see a first result before everything is finished. The exact timeline is in the written proposal.
Do you come to our offices?
Yes, in Geneva and anywhere in French-speaking Switzerland. Or by video call, if that is easier for you.
How much does it cost?
It depends on your tools and on what you want to simplify first. After the free 30-minute call, you receive a fixed price in writing, and there is nothing to pay before going live.
Our other services
Find out what your team could stop doing by hand.
In 30 minutes, we go through your company’s tools, the tasks that come round every week and the places where information gets lost, together with you. You then know where to start. Free and with no commitment.
- Free and with no commitment
- Call back within 2 working days
- Your answers are never sold