For estate agents
Every enquiry answered, without it taking over your day.
Kibernai helps estate agents and property managers in Geneva and French-speaking Switzerland handle the flood of enquiries that follows every listing. Viewing requests get an instant reply, applications arrive complete, tenants’ messages reach the right person, and your website gives owners a reason to trust you with their property. You keep control of what matters, spend less time on the phone, and fewer enquiries go unanswered.
30 minutes. No commitment.
Step by step
What runs by itself once the right tools are connected.
- 1 New contact
A buyer writes in from a listing.
- 2 Customer file
Their record is created, with what they’re looking for.
- 3 Sorting
Budget, area, timing: they’re offered the right properties.
- 4 Viewing
They choose a viewing slot themselves.
- 5 Follow-up
A follow-up after the viewing, and new properties sent to them.
What we hear in agencies.
- For a single flat, I get more messages than I can read.
- I spend my days replying that the property is still available.
- Applications arrive incomplete, and I chase every applicant by hand.
- Tenants call me about everything, and nothing is noted in one place.
- My website is dated, and it brings in hardly any owners.
What you get
What we set up for your agency.
- A website owners trust
Sales, lettings, property management: your services, properties and team presented clearly, perfect on a phone, with a valuation request in two clicks. And a complete Google profile so people find you in your area.
- An instant reply to every viewing request
Everyone who writes in gets a clear answer straight away: whether the property is still available, when to view it, which documents to prepare. Even in the evening and at weekends.
- Complete rental applications
Applicants receive the list of documents to provide, such as payslips or a debt collection record, and are reminded about anything missing. You compare complete applications, and the choice stays yours.
- Tenant requests in the right place
Breakdown, keys, certificate, notice to leave: each request is logged with the right details and photos, then passed to the right person. The tenant knows it is being dealt with.
- Ready answers to everyday questions
Service charges, notice periods, parking, pets: the answers you repeat every day, written together with you, go out by themselves. Anything out of the ordinary comes back to you.
- Owners kept in the loop
For each property, a simple update: enquiries received, viewings done, feedback from visitors. Owners know where things stand without you having to write it all up.
Examples
Three common starting points.
- 01When a listing floods your inbox
We set up an instant reply to every message, with the viewing slots and the list of documents. You see at a glance who is coming to view and which applications are complete.
- 02If tenant requests get lost
Phone, email, WhatsApp: we bring everything together in one place. Each request is logged, sorted by urgency and passed to the right person, and the tenant receives a confirmation.
- 03If your website brings in no owners
We rework it: clear pages on your services and neighbourhoods, a simple valuation request and a complete Google profile. Then we measure the enquiries it brings in.
How it works
Four steps, no surprises.
- 1We take stock together
30 minutes, free and with no commitment. Tell us what takes up your time, or what is missing.
- 2You receive a written proposal
What we will do, by when, and a fixed price. You decide in your own time.
- 3We set it up
You carry on with your work in the meantime. Nothing to pay before going live.
- 4You see the difference
We follow the results with you. Everything belongs to you, with no commitment.
Questions
What people often ask us
Can you reply to viewing requests on our behalf?
Yes, for everything that comes up again and again: availability, viewing slots, documents to provide. The replies are written with you, in your tone, and anything out of the ordinary comes back to you.
Do we need to change our property management software?
No. We start from the tools you already use, whether software, email, calendar or Excel files, and connect them. We only suggest a new tool if it genuinely saves you time.
What about tenants’ and applicants’ data?
It stays yours: never sold, never used to train an AI. And you always choose the tenant: nothing is decided for you.
Our website is a few years old. Does it all need redoing?
Not necessarily. We first look at what works: sometimes clearer pages, a valuation request and a complete Google profile are enough. If a redesign is worthwhile, it is in the proposal, and the website belongs to you.
How long does it take to set up?
It depends on what we set up: an automatic reply to viewing requests is often quicker than a new website. The exact timeframe is in the written proposal.
How much does it cost?
It depends on where you are starting from. After the free 30-minute call, you receive a fixed price in writing, and there is nothing to pay before going live.
See what could run by itself in your agency.
In 30 minutes, we look together at how viewing requests, applications and tenants’ messages reach you, and what could go out by itself. Free and with no commitment.
- Free and with no commitment
- Call back within 2 working days
- Your answers are never sold